Order Pickup

At this time, all orders will be available for pickup every Tuesday and Thursday at the Franciscan Prairie Building (FPB) between 1-2 pm. FPB's address is:

5901 W War Memorial Dr
Peoria, IL 61615-9255
Upon arrival, please use the Main Entrance located at the front of the building near the pond (see map below). A team member will buzz you into the building and help you with your order pickup at the front desk.

If you have questions or need further assistance, please contact us.

(800) 383-1717

contact@pointcore.com

RETURN POLICY:

Due to the custom nature of our products, refunds are not available. However, exchanges may be possible – for example, in the case of a sizing issue. To request an exchange, please contact the Pointcore Store team at orders@pointcore.com within 10 business days of receiving your order, and we’ll be happy to assist the best we can. To help prevent issues, please carefully review the size charts and your order summary before submitting any purchases.